Terms
Draft: not yet in force. The full terms are being written. These are the main points.
Draft of 13 November 2026
About Quayside
Quayside is run by QUAYSIDEAPP LTD, a company registered in England and Wales (company number 17580860), registered office Castle Keep, Pennsylvania Road, Portland, DT5 1HT. It lets local fishing boats sell part of their catch directly to people for their own use. You need an account to use either app.
Buying with Quayside
- You pay in full when you reserve. Quayside holds the money until you collect.
- Be at the collection point in the collection window. Missed collections aren’t refunded.
- If the boat can’t supply something, you get your money back automatically.
- Once you’ve reserved, you can’t cancel. The skipper may refund an order before it’s handed over, but doesn’t have to.
- You see your fish when you collect it at the quay. Once it’s handed over, it’s sold as seen: there are no refunds.
- You can buy up to 30kg a day, for personal use.
- Sales close 10 minutes before the boat lands. Landing times are the skipper’s best estimate and can change with the weather and the sea.
- Only message a skipper about your order, and be polite. You can report a message from the conversation.
Selling with Quayside Skipper
- You only sell your own catch.
- Quayside takes 6% of each sale, including card fees, free for your first 30 days.
- Buyers pay up front. You’re paid after you hand over each order.
- We check every boat before it can list, and can suspend a boat that breaks these terms.
- Live bivalves (scallops, oysters, mussels, clams, cockles) and whelks can’t be sold on Quayside.
- Payouts are made by Stripe. You also agree to Stripe’s Connected Account Agreement.
Your account
Each account is either a buyer or a skipper. Keep access to your email safe, because that’s how you sign in. You can delete your account at any time (see Support).